Deciding to move a loved one into a senior living community can be a big decision for families. One of the most important steps in making an informed choice is taking a tour of the community. Whether you’re considering assisted living or memory care, visiting Emerald Valley is your opportunity to see firsthand how our community operates and how well it might meet your loved one's needs. Here’s what you can expect during a senior living tour and tips on how to get the most out of your visit. 

A Warm Welcome and Introduction 

Expect a friendly welcome from our team members. Your tour should begin by meeting with our Director of Sales who will explain our services and amenities. This introduction sets the stage for the rest of your visit, offering insight into how we function and what sets us apart. 

Tip: Come prepared with a list of questions and concerns. We’ll be happy to address any specific needs or preferences you and your loved one might have. 

A Walkthrough of Key Areas 

During the tour, you'll be guided through various parts of our community. This may include: 

• Resident apartments. You'll get a feel for the variety of living spaces we offer, including our studios, one-bedroom, and two-bedroom apartments.  

• Dining areas. The dining experience is an important aspect of senior living. Learn about our executive chef-prepared meals and how mealtimes are structured. You’ll tour our casual café as well as our more elegant restaurant-style dining room.  

• Common areas. From our cozy wine bar to our soothing common areas, complete with aromatherapy to calm the senses, to our movie theatre, resident garden, dog park, and salon/spa, you'll see the spaces where residents can relax, socialize, and engage in activities. 

• Fitness center. Health and wellness is an important part of daily life at Emerald Valley and our fitness classes are a hit with our residents. 

Tip: Take mental notes of how clean, well-maintained, and accessible our areas are, as well as how our residents interact with team members and each other. 

Observation of Daily Life and Activities 

An essential part of any senior living community is the daily activities and social opportunities available to residents. We’ll highlight the types of events, programs, and activities our residents can participate in. You may even get the chance to observe a live class, group activity, or event in progress, which gives you an idea of how engaged Emerald Valley residents are and what a typical day might look like. 

Tip: Ask about our monthly activity calendar. It will give you an idea of the variety of programs we offer and help you gauge whether they align with your loved one’s interests. 

A Peek Into Dining Services 

We pride ourselves on our exceptional dining services. Expect a look at the kitchen and dining areas. If the timing is right, you may even be invited to stay for a meal. This is a great chance to experience the quality of our food and dining service. 

Tip: If your loved one has dietary restrictions or preferences, ask us how we accommodate special diets. 

Interaction with Staff and Residents 

Engaging with our team and current residents during your tour provides valuable insight into our culture. Get to know our attentive, warm, and knowledgeable staff and experience how comfortable and well-cared for our Emerald Valley family is. Feel free to ask our team members and residents questions to get a better sense of the overall environment and vibe. 

Tip: Pay attention to the positive and respectful rapport between our residents and team members.  

A Clear Overview of Services and Pricing 

As part of your tour, our Director of Sales can provide you with a breakdown of our services and how they are priced. This includes details on our levels of care, amenities, and services like housekeeping and transportation.  

Tip: Ask for a written list of fees, including what’s covered in the base cost and any extra charges for additional services. 

Next Steps After the Tour 

At the end of the tour, you should feel more confident about whether Emerald Valley is a good fit for your loved one. We may follow up with you to answer any remaining questions or provide additional information. If you're still undecided, you might want to schedule another visit or speak with current residents or family members of residents for more insights. 

Tip: After your tour, take some time to discuss the experience with your loved one, considering their impressions and comfort level. Their feelings about us will play a key role in making your final decision. 

Learn more  about how we keep our seniors active and happy or to schedule a tour of our amazing community.