MBK Senior Living's culture of care and Yoi Shigoto ("the good work") philosophy has earned the company its fifth consecutive Great Place to Work certification and an above-average trust index rating from its employees.
"The world is becoming increasingly remote and automated. A trend that has a growing appeal among the workforce but one that doesn't lend itself to the health and human industry," said Jeff Fischer, president of MBK Senior Living. "That's why I am tremendously proud of the MBK team members who have consistently and courageously shown up to provide exceptional service to residents and families."
According to team member survey results, MBK Senior Living earned 18% above the national average on the employee trust index, showcasing staff confidence in the company.
"We entrust our team members with what's most precious to us, the care of our residents," added Fischer. "The fact that they not only take that to heart but also enthusiastically believe in our purpose and doing good, quality work is gratifying."
Central to MBK Senior Living is the Japanese concept, Yoi Shigoto. Yoi Shigoto translates to "good, quality work" and is realized in MBK communities through acts that create an environment of respect, security, care, and compassion. These qualities align with the Great Place to Work Institute evaluations that focus on more than 60 elements of team members' experience on the job, including employee pride in the organization's community impact; belief that their work makes a difference; and feeling their work has special meaning. Rankings are based on employees' experiences, no matter who they are or what they do. The Great Place to Work Institute considered more than 1,000 employee surveys across MBK's 35 locations and home office.
With over 30 years of experience in the senior living and health & human service industries, MBK Senior Living has earned a solid and persistent reputation for its lasting company culture based on pursuit, purpose, and principles. More than a mission statement, the company practices these values daily to build trust, set high standards, develop the full potential of residents and team members, contribute to society and do the right thing – always!