Privacy policy for MBK Senior Living in Irvine, California

MBK Senior Living Coronavirus Updates

MBK Senior Living Coronavirus Update: March 28, 2020

We understand that the need to be flexible and patient is weighing heavily against uncertain timelines and these unprecedented times. Adaptability and courage has been asked of our residents, families and team members. The ways in which you’re rising to the challenge, staying strong and pushing through this difficult time is a demonstration of true perseverance. While social distancing may be required of us, we are with you step-by-step in this crisis. As such, we wanted to take a moment to express our appreciation and provide an update on our COVID-19 response.

  • All MBK Senior Living communities remain restricted to team members and essential visitors.
  • We continue to be in close contact with CDC and local health departments to ensure we are in compliance with guidelines. To date, we are in accord with recommendations.
  • We are sanitizing our communities daily.
  • Team members are using appropriate personal protective equipment (PPE). Additional supplies have been secured.
  • All team members are receiving in-service training on additional protective measures.
  • We are monitoring all residents and team members for signs and symptoms daily.
  • We are screening all team members and essential visitors for symptoms, and recording temperatures daily.
  • Should a resident, team member or essential visitor test positive, we are posting notices, as well as alerting residents and family representatives via letter and phone.
  • We are continuing all meal service in individual residences. We have ample supplies on-hand to keep residents hydrated and fed. 
  • We are limiting gatherings to less than 10 people, and when warranted have asked residents to remain isolated to their apartment.
  • Our Resident Enrichment teams are working daily to find new and creative ways to keep residents engaged, entertained and occupied in their apartments. Additional suggestions can also be found on our MBK Blog online at MBKseniorliving.com. • We are isolating any resident admitted or re-admitted to the community to their apartment for a period of 14 days upon their arrival.
  • As a heartfelt thank you to our team members working diligently to keep our residents safe, comfortable and connected, we have increased hourly pay by $2.00.

We will continue to update you as information becomes available. If there is anything we can do to further support you or your loved one, please contact your Executive Director in your community. Thank you.

Sincerely,

Michael Bardelmeier

Senior Vice President of Operations, MBK Senior Living

 

MBK Senior Living Coronavirus Update: March 18, 2020

Dear Resident/Families/Prospects:

At MBK communities in Northern and Central California, we are complying with the health officials’ direction to “Shelter in Place.” This is just one more step we can take to safeguard our residents. However, we want to be clear that residents in these communities will continue to have the services and supplies they need as we are designated as an “Essential Business.”

As an Essential Business:

  • All essential care and basic operations employees will continue to work.
  • Any essential personnel entering our community are being screened, temperatures taken and documented. Anyone who has been sick, shows symptoms or has travelled in the last 30-days will not be permitted in the community.
  • Non-essential employees will work remotely.

 

As an MBK Senior Living Community, you can trust we’re making every effort for our residents to feel safe, comfortable and healthy. You can also be confident that the measures we’re taking are out of an abundance of care for the seniors we love and care for in our communities.

  • We are conducting daily temperature checks on all residents in our communities with Assisted Living and Memory Care services, as per Health Department recommendations.
  • Any resident admitted or re-admitted to an MBK community will be isolated in their apartment for a period of fourteen days upon their arrival.
  • We will continue to provide all meal service in individual residences to allow for proper social distancing and safety.
  • In our Memory Care neighborhoods we are providing small group dining service while applying safe social distancing practices.
  • We are continuing to limit any activity in the community to groups under 10 person. To keep our residents connected and engaged, we have implemented a mobile activity center that offers a variety of activities to engage mind, body and spirit.
  • Many of our communities are setting up virtual chat rooms for our residents and families to maintain regular daily communications as well as to honor birthdays, anniversaries, and other important milestones.
  • We are assisting residents in installing apps or games (e.g. Words with Friends) to also help them find new, creative ways to stay connected to friends and family.
  • We have the appropriate number of essential caregivers in place to render all necessary services.

We will continue to monitor the situation closely, and keep you updated as new information becomes available.  If you have any questions, please call your community’s Executive Director directly. Thank you.

Sincerely,

Michael Bardelmeier

Senior Vice President of Operations, MBK Senior Living

 

 

MBK Senior Living Coronavirus Update: March 13, 2020

Dear Residents and Families:

We continue to monitor the guidance from the CDC and state health services agencies regarding COVID-19.

Effective immediately, MBK Senior Living is restricting visitors at all 32 communities throughout the Western United States. This increased level of security is based on new Health Department recommendations to limit face-to-face contact and the spread of the COVID-19 virus.

  • Only essential visitors will be permitted to enter communities until March 31st.
  • Anyone entering an MBK Senior Living community will be screened. Temperatures will be taken and documented.
  • All staff will be screened and temperatures taken and documented at the start of each shift.
  • If an essential visitor, including medical personnel, has traveled outside the United States in the last 14 days, they will not be permitted to enter an MBK community at this time.


Thank you for your understanding and patience as we navigate this emergency - these safeguards are absolutely necessary to keep our residents and team members safe.

If you have any questions, please reach out to your community’s Executive Director by calling the community directly. Thank you.

Sincerely,
Michael Bardelmeier
Senior Vice President of Operations, MBK Senior Living

 

 

MBK Senior Living Coronavirus Update: March 12, 2020

Dear Residents and Families:

We continue to monitor the guidance from the CDC and state health services agencies regarding COVID-19.

Based on new updated guidelines from the California Department of Public Health, and out of an abundance of caution, we are adding the following to our existing precautions for all MBK Senior Living communities:

  1. We will limit gatherings of individuals within and on our community premises to no more than 10 people.
  2. Resident enrichment programming will continue in a way that will avoid close contact and supplies will be properly sanitized between uses.
  3. We will cease normal meal services in our Dining Rooms and will deliver meals to each resident’s room at no additional charge.


We understand that these new directives may cause some inconvenience and appreciate your continued patience and cooperation.

If you have any questions, please reach out to your community’s Executive Director by calling the community directly. Thank you.

Sincerely,
Michael Bardelmeier
Senior Vice President of Operations, MBK Senior Living

 

 

MBK Senior Living Coronavirus Update: March 11, 2020

Dear Residents and Families:

We are continuing to monitor the guidance from the CDC and state health services agencies regarding COVID-19. Based on new updated CDC guidelines recommending older adults avoid crowds, and out of an abundance of caution, we are adding the following to our existing precautions for all communities:

  1. Visitors are limited to close family and medically necessary visits (home health, etc.) Further, we encourage family to limit visits to what is absolutely necessary.
  2. All visitors will be required to complete a screening questionnaire in regards to their potential exposure to COVID-19, potential symptoms, and recent travel history, when they sign-in at the reception desk.
  3. Activities that take residents into the community to public places particularly with large gatherings, such as mall, movies, etc., have been cancelled. (Note: this does NOT apply to residents who need to leave the building for medical care such as dialysis, medical visits, etc.).
  4. Resident enrichment programming will continue in a way that will avoid close contact and supplies will be properly sanitized between uses.
  5. Dining service will continue as normal. If you would like to take your meals in your room, please notify your Executive Director and we will happily waive the normal fee.

In addition, based on new updated Washington & Oregon State Departments of Health, we are adding the following to our existing precautions for all communities in those states:

  1. Visitors must be adults and the visit must take place in the resident’s room. This does not apply to end-of-life situations. Further, residents will be allowed to have one visitor per day and each visitor must follow reasonable precautionary measures. 
  2. All visitors, employees, and volunteers are required to complete a screening in regards to their potential exposure to and/or symptoms of COVID-19 and recent travel history. A copy of the screening form is available at the front desk. 

We understand that these new directives may cause some inconvenience, but please know that we stand shoulder-to-shoulder with you in every effort to keep our residents safe, healthy and well – today and always.

If you have any questions, please reach out to your community’s Executive Director by calling the community directly. Thank you.

Sincerely,
Michael Bardelmeier
Senior Vice President of Operations, MBK Senior Living

 

 

Seattle Area Update: March 6, 2020

Dear Residents and Families:

Our residents’ health and well-being is always top-of-mind at MBK Senior Living – but especially during times when public health conditions are compromised. There is a lot of misinformation and fear swirling due to COVID-19 virus news. That’s why we’ve set up this landing page to keep you up-to-date on recommendations from the CDC and state health services agencies, and the preventative measures we’re taking to keep residents healthy and safe.

As of March 5th, the King County public health has advised that, “Reducing the amount of face-to-face contact people have can reduce the spread of infectious disease.” And has recommended that anyone age 60 or older stay indoors. Additionally, out of an abundance of caution, at all MBK Senior Living communities located in King County, Washington state will:

  1. Restrict all visitors to the community to necessary medical care (home health, etc.). Family is asked to only visit if it is urgent/an emergency.
  2. Suspend all events and programs provided by outside entertainers, volunteers, etc.
  3. Postpone all outings outside the community (unless medically necessary).
  4. Re-route all deliveries to loading docks to limit outside persons in our community common areas.

We will continue to monitor the situation closely, and keep you updated as new information becomes available. We understand that the daily barrage of news about COVID-19 is alarming, but please know that we stand shoulder-to-shoulder with you in every effort to keep our residents safe, healthy and well – today and always.

If you have any questions, please reach out to your community’s Executive Director by calling the community directly. Thank you.

At MBK Senior Living, we focus on giving you proactive and thorough communication. As always, we will update you with any changes to life in the community. If you have any questions, please reach out to your community’s Executive Director by calling the community directly.

Sincerely,
Michael Bardelmeier
Senior Vice President of Operations, MBK Senior Living

 

 

MBK Senior Living Coronavirus Prevention Statement: March 2, 2020

Dear Residents, Family, and Friends,

As we are sure you are aware, it is hard to turn on the news and not see a story about COVID-19, the viral disease also known as the “novel coronavirus.” Even though the novel coronavirus is top of mind at the moment, we want you to be aware that we have a robust preparedness plan that is appropriate for all viruses like this, including things like the flu and norovirus.

Just like any virus or infection, we follow guidelines from the CDC and state and local departments of health. Here are some steps we take to prevent the spread of any virus in all MBK Senior Living communities:

  • We focus on keeping our common areas as clean and sanitized as possible to prevent the spread of germs.
  • Our kitchens follow NSF-approved dishwashing techniques.
  • All staff members are trained in techniques to prevent the spread of germs specific to their individual roles in serving residents in our communities.
  • Additionally, we ask staff who are sick to stay at home until they are no longer contagious.
  • We routinely disinfect common area surfaces using an EPA-approved sanitizing solution.
  • We ask that residents who are sick stay in their apartments or go to the hospital for further medical evaluations.
  • Particularly in Assisted Living and Memory Care, our resident care teams are very tuned into the health and wellness of every resident. At the earliest signs of two or more people experiencing a similar illness and symptoms, we take steps to enact extra infection control procedures, including limiting non-essential activities in the community and notifying families and visitors.

In addition to these everyday steps, we have already started making precautionary operational adjustments in light of the current COVID-19 worldwide situation:

  • We are increasing the frequency of the sanitization of common areas.
  • We are adding more touchless hand sanitizer stations in our communities.
  • We have ordered extra personal protective equipment supplies, such as masks and gloves, to have on hand in the event that there are national shortages of these types of items.

You can help prevent the spread of viruses like the COVID-19 novel coronavirus. We ask that you avoid visiting the community if you feel sick or have other symptoms of an illness. Additionally, we request visitors who have traveled outside of the United States within the past 30 days to not have direct contact with residents.

At MBK Senior Living, we focus on giving you proactive and thorough communication. As always, we will update you with any changes to life in the community. If you have any questions, please reach out to your community’s Executive Director by calling the community directly.

Thank you for your attention and support while we ensure the safety of all of our residents and staff.

Sincerely,
Michael Bardelmeier
Senior Vice President of Operations, MBK Senior Living